Welcome to ANDERSONSON, your destination for elegant pleated skirts. We are committed to providing you with high-quality products and excellent customer service. This Refund and Returns Policy outlines our guidelines for returning or exchanging items purchased from our store.

2. Eligibility

To be eligible for a return or exchange, please ensure that:

  • The item is in its original condition, unworn, and with all tags attached.
  • The return request is made within 7 days of receiving your order.
  • The item is not listed as non-returnable or final sale.

3. Return Process

To initiate a return or exchange, please follow these steps:

3.1 Contact Us: Send an email to marketing@andersonson.com

with your order number, the reason for the return or exchange, and whether you would like a refund or an exchange.

3.2 Approval: Our customer support team will review your request and provide you with a return authorization if eligible. You will receive instructions on how to proceed with the return.

3.3 Packaging: Safely package the item in its original packaging, including all tags and accessories.

3.4 Shipping: You are responsible for shipping the item back to us. We recommend using a trackable shipping service to ensure safe delivery.

4. Refunds

4.1 Processing Time: Once we receive your return and inspect the item, we will process your refund. Please allow 1-3 business days for the refund to be credited back to your original payment method.

4.2 Return Shipping Costs: You are responsible for return shipping costs unless the return is due to our error.

5. Exchanges

5.1 Exchange Eligibility: If you wish to exchange an item, please follow the return process outlined above and specify the replacement item you would like.

5.2 Exchange Shipping: We will cover the shipping costs for sending the replacement item to you.

6. Non-Returnable Items

Certain items are non-returnable or final sale.

7. Contact Us

If you have any questions or need further assistance with your return or exchange, please contact our Customer Support team at


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